Customer Service Officer- Part Time
- Rooty Hill, NSW
- Permanent
- Part-time
- Provide prompt, professional, and courteous customer service
- Answer customer inquiries via phone, email, and in-person.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall customer satisfaction.
- Identify opportunities to upsell products and services
- Attending to Café Orders
- Exceptional customer service ability, both face to face, over the phone and via email
- General knowledge of sport and recreational industry is advantageous
- Previous experience working in a fast-paced environment
- Ability to multi-task with precision
- Reception/Administration experience essential
- Food handling and Cafe experience (desirable)
- Intermediate skills Microsoft Office Suite
- Ability to quickly learn about the precinct and the classes we have on offer
- Full Australian work rights
- NSW Working with Children Check
- First Aid
- A complimentary meal provided in our fully catered staff room
- Free gym membership at our on-site facility, ONE55 Health & Fitness
- Discounted stays at Novotel Sydney West HQ
- Monthly onsite Club Plus Superannuation visit
- Employee Assistance program - 6 free sessions per calendar year
- Discounted corporate health fund
- Discounts across the business
- Ongoing support and training
- Free parking