Account Manager- Residential
- Queanbeyan, NSW
- Permanent
- Full-time
- Build and maintain strong customer relationships while proactively expanding Stramit's Residential and Commercial customer base.
- Develop and implement segment planning strategies, monitor KPI's and ensure alignment with overall business objectives.
- Fostering strong relationships with Stramit's internal and external stakeholders to ensure outstanding customer service delivery.
- Monitoring customer activity and market conditions to identify new and innovative opportunities.
- Utilise Salesforce CRM to manage client accounts, track customer interactions, and streamline sales processes to drive business growth and customer satisfaction.
- Comply with all Stramit safety policies and guidelines.
- Experience in a similar Sales role and like-minded industry is ideal (however full training will be provided around Stramit and Fletcher Building).
- Strong experience in sourcing customers, relationship-building, and account management.
- Possess a genuine passion for sales with a talent for driving results and closing deals.
- Tech savvy with experience using customer relationship management (CRM), Salesforce or similar.
- Positive attitude and strong resilience in a competitive environment.
- Collaborative and supportive team player who can work independently.
- Excellent communication skills, both verbal and written
- Full working rights in Australia without restrictions.
- Parental Leave policy. Primary carers receive full base pay for 26 weeks or receive 50% of full pay over 52 weeks. Secondary carers receive 4 weeks of full pay.
- 5 additional leave days 'New Parent Leave' for primary and secondary carers during their first year back at work
- Strong Inclusion and diversity commitment to our team members including Gender affirmation leave (10 days), LGBTQ+ Rainbow Tick accreditation.
- We welcome first-time job seekers and youth through our targeted recruitment campaigns and partner with government and community groups to attract people.
- Access to your own PerkBox account, where you can utilise 1000's of major retailer discounts!
- Full training, the latest technology, and tools of the trade to support your success at Stramit!