AESOP Counter Manager

Melbourne Airport, VIC
Permanent
Full-time

15 days ago

ABOUT LOTTE DUTY FREELotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.THE OPPORTUNITYWe are currently seeking a Counter Manager with a passion for cosmetics, skincare and fragrances, to join our beauty team at Melbourne International Airport. You will be working in a fast-paced, customer centric environment with a friendly and diverse team.You will have the opportunity to represent AESOP.YOUR DUTIES WILL INCLUDE

Analyse sales trends to identify opportunities and maximise sales.
Coach, motivate team members to provide excellence in customer service.
Provide clear communication and consistent, constructive feedback on a daily/weekly basis to all AESOP team members
Ensure the AESOP counter is well-staffed, visually merchandised, and stocked to maximise sales.
Engage customers with a friendly and approachable manner

ABOUT YOU

Previous retail/sales experience in beauty, fragrance, or cosmetics
Strong product knowledge in the luxury beauty space
Excellent communication skills
Professional and vibrant personality
The ability to speak a second language will be highly regarded
Responsible Service of Alcohol (RSA) certification is required

WHY JOIN LOTTE DUTY FREE

Monthly Sales Commission Program
Team Discount Program
Airport Retail Stores Discount (10% -20%)
Free Car Parking
Uniform & ASIC Pass Provided
Sales & Product Training Program
Employee Assistance Program and Health initiatives
Private Health Insurance Discount
Lotte New Employee Induction & Safety Leagues Program
Long-term Career & Professional Development Opportunities
Recognition of Service Awards ($ Gift Cards)
Safe, Diverse & Inclusive Work Environment with a Supportive Culture

DETAILS OF THE ROLE

Location: Melbourne Airport
Full time position: 76 hours’ fortnightly
2 week rotating roster
Availability to work a flexible schedule including weekends and public holidays

It is essential to have your own form of reliable transport due to the early/late hours of work.To apply for this role you must be 18years old with Full Time Working Rights in Australia.Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.To work with Lotte Duty Free, you must hold a current Australian or International Passport. Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.Only candidates that are successful for short listing will be contacted.If this excites you, we want to meet you!

Lotte Duty Free

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