Credit Officer
Hall & Wilcox
- Melbourne, VIC
- Permanent
- Full-time
- Permanent full time role
- Hybrid working; WFH and from modern, open plan offices. We provide WFH IT equipment plus reimbursement of up to $500 for additional equipment
- Learning and career development programs for all roles and levels
- Flexible leave options and up to 26 weeks paid parental leave
- Free daily breakfast, office drinks and social events
- Genuine commitment to diversity and inclusion across the firm
- managing debtor collections for the National Insurance sections via calls and emails;
- liaising with partners to assist with collection of their clients' outstanding debtors;
- resolving client queries;
- assisting with rectifying unidentified deposits; and
- maintenance and improvement of processes and procedures to control financial transactions.
- 5+ yearsβ experience in credit control, preferably within a law firm or professional services;
- experience with debtor collections for insurance clients is highly desirable;
- a strong track record in reducing debt with a strong focus on cash in the bank;
- good decision-making skills when collecting debtors;
- the proven ability to build strong relationships across all levels;
- ability to work autonomously as well as in a team environment;
- strong customer service focus;
- proactive approach;
- excellent organisation skills and an ability to plan and prioritise;
- excellent verbal and written communications;
- strong attention to detail;
- strong problem solving skills; and
- have a high level of enthusiasm and a positive approach.
- Law Firm of the Year at the 2022 and 2023 Lawyers Weekly Australian Law Awards;
- Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards;
- Ranked third in the Lawyers Weekly Top 25 Attraction Firms for 2022 and 2023;
- Employer of Choice Gender Equality citation from the Workplace Gender Equality Agency (WGEA) for 2021, 2022 and 2023; and
- Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards.