Collections Officer
Sharp & Carter
- Melbourne, VIC
- Permanent
- Full-time
- Maintain Debtors Ledger to ensure payments are received in line with company trading terms.
- Achieve cash collection targets
- Achieve aged debt targets
- Ensure customer disputes followed up and resolved within acceptable timeframe.
- Ensure internal and external customer account queries are resolved within acceptable timeframes.
- Conduct credit checks on new accounts as required and ensure new accounts are opened within the agreed timelines.
- Ensure all inbound communication from internal and external stakeholders are addressed in a timely manner.
- Manage and action held orders daily within company deadlines.
- Review and action un-posted cash and credits weekly.
- Assist the AR team in maintaining customer master data.
- Any other accounts receivable related task as requested by your Manager.
- Previous experience in a similar role, minimum 5 years
- An enthusiastic and positive personality
- Experience with a range of systems and technologies
- Ability to work in a fast-paced environment
- Excellent communication and negotiation skills
- Strong attention to detail with great organization and time management skills
- Proficient across the Microsoft Office Suit
- Feel appreciated in the team and rewarded for your hard efforts
- Casual and fun working environment
- Working for a market leading company!
- Immediate start available
- Parking on site
- Hybrid working arrangement for those that have screens already at home. Everything else can be provided for working from home and in the office.
- Career development opportunities and cross training available