
Senior Product Manager
- Docklands, VIC
- Permanent
- Full-time
Work type: Permanent / Full time
Location: Support Office - DocklandsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
- Drive significant eCommerce sales growth through Digital Experience improvement, Experimentation and Conversion Rate Optimisation
- Lead large scale uplifts in the Digital/Ecommerce/Technology/Loyalty domains
- Grow MYER's online to offline (omnichannel) capabilities
- Flexible hybrid model - work from the comfort of your home or our brand new Docklands office
- Support the delivery of MYER's strategic objectives by leading 1+ Digital Product streams
- Advocate for the customer whilst ensuring business objectives are being met
- Validate customer focused digital initiatives using user research, customer centric design and financial analysis
- Deliver iterative digital solutions to provide value and meet customer needs by prioritising the backlog for multiple or complex agile digital product streams.
- Report on digital product and initiative performance and trends across multiple or complex product streams
- Enhance processes to improve ways of working with external vendors or multiple product streams.
- Manage communication for a complex stakeholder group to focus on Omni-Channel customer outcomes and influence agile adoption across MYER
- Interpret business goals, data and customer insights to inform product roadmaps and business cases
- Seasoned digital product management experience, with solid experience in eCommerce and working in agile teams.
- Strong agile product management skills plus experience in delivering complex customer-facing digital products.
- Strong understanding of customer-facing agile product development methodologies
- Advocates for the customer, with the ability connect stakeholders with the product vision
- Superior stakeholder management skills with the ability to adapt your language to the audience
- Commercially focused to drive great outcomes for our customer and business within tight deadlines
- Highly organised, can plan manage and prioritise multiple complex initiatives to deliver value
- Team player with a collaborative, open working style and excellent communication skills
- Keen attention to detail, flexible, ability to foresee potential future issues and pivot as required
- Domain expertise in 1+ areas preferred but not essential - eCommerce Platform Upgrades, Digital Experience Enhancements, Experimentation/Optimisation, Personalisation, Mobile Apps.
- Generous team member discounts on all Myer products, including team-member exclusive discounts
- Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
- A supportive leadership and team network to set you up for success
- Career growth and succession opportunities across the business