Are you an experienced Maintenance Supervisor who takes pride in quality service and building lasting client relationships? We’re working with a well-respected residential builder known for delivering single and double storey homes ranging from $400K to $900k, and they’re looking for a capable Service Manager to join their team.The Role:Covering homes from Yanchep to Safety Bay, you'll be based in a modern Northern Suburbs office, supported by two experienced Maintenance Coordinators. Your day-to-day will involve a mix of office-based coordination and hands-on work in the field.Key responsibilities include:
Attending completed homes during the 12-month maintenance period and beyond to assess reported issues
Completing minor repairs on-site where appropriate
Conducting structural and warranty checks across a broad portfolio
Liaising directly with homeowners to ensure a positive experience
Coordinating with the Maintenance Coordinators to book and manage trades for larger or specialised repairs
Maintaining detailed records and ensuring issues are resolved efficiently and to a high standard
What You’ll Bring
Previous experience in residential maintenance or construction supervision
Trade background preferred but not essential
Strong interpersonal and problem-solving skills
Ability to juggle time on-site and in-office effectively
A proactive, customer-focused approach
What’s on Offer
Salary up to $125K + Super + Vehicle
Supportive office environment with full admin support
If you’re someone who takes ownership of your work and enjoys being hands-on while still managing processes and people, this is a great opportunity to step into a rewarding and autonomous role.Apply now or reach out to Ian Bond for a confidential chat - ian@designandbuild.com.au/ 0424 150 536