Student Support Officer
Government of Western Australia
- Duncraig, WA
- $72,562-77,741 per year
- Contract
- Full-time
FTE: 0.1-1.0
Location: Duncraig
Closing Date: 2025-09-08 3:30 PM
Attachments: -
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-We are seeking to establish a pool of Student Services Support Officer for permanent and fixed term, full-time and part-time vacancies which may arise during the 2025 school year and up to end of Term 3, 2026. Appointments may be offered at any time for vacancies that commence during this period.Duncraig Senior High School (SHS) is situated in the north-western suburbs on the coastal strip 18 kilometres from Perth. We cater for students from Year 7 to Year 12 and are a school of high standards where the care and progress of every child is our first priority. We continue to improve our resources and facilities through the support of our Board, our parent body and the Education Department.Our staff are carefully selected for their commitment to the delivery of quality education and for their willingness to adhere to the school values and enhance the traditions. Duncraig SHS is a school of choice and part of a thriving community where students have a voice and regularly return to continue their engagement.Find out more about our school by visiting orThe RoleDuncraig SHS provides a strong pastoral care focus for all our students. As part of this team, the Student Services Support Officer (SSSO) role requires the capacity to work under pressure and undertake a wide range of administrative and student focused support services within the school.To be successful in this role, suitable applicants will ideally have strong computer skills using various Microsoft Office 365 programs, as well as experience in SIS and Compass student management systems for accessing information such as student records and personal data, attendance, good standing, Chronical, uniforms and transfer information.Suitable applicants should ideally be confident working in a fast-paced environment, have an eye for detail, the ability to generate statistical, pastoral care and attendance correspondence, as well as being able to coordinate administrative tasks for the Student Services section. The SSSO role is the face of day-to-day interactions with students, therefore interpersonal skills which form relationships is highly desirable.As an SSSO, suitable applicants who are confident to review student services processes and procedures to facilitate office effectiveness as well as identifying student needs and requirements, will be highly regarded. Ideally, suitable applicants will be collaborative and provide administrative support for special projects across teams as the business needs of the school arise.Want to know more?Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).For more information about this opportunity, please contact Sophie Norman, Manager Corporate Services, on (08) 6241 5400 or emailingEquity and DiversityWe are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.Explore our for more details.EligibilityTo work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a National Criminal History Check with the Department's Screening Unit.
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
- Demonstrated good interpersonal skills and the ability to work unsupervised and in a team environment.
- Demonstrated ability in using computers and a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated effective planning and organisational skills and experience in providing administrative support.
- Demonstrated good verbal and written communication skills including application of customer service principles and practices.