CRM & Loyalty Lead

SCC Talent

  • Melbourne, VIC
  • Permanent
  • Full-time
  • 21 days ago
We’re partnering with one of Australia’s most admired fashion brands to find a commercially-minded, data-driven CRM leader who knows how to turn customer insight into loyalty magic.This is a rare opportunity to shape and launch a loyalty program locally and internationally while taking full ownership of CRM strategy within a brand that enjoys a highly engaged following.Working as part of the eCommerce team, you’ll be the go-to for all things CRM using Salesforce Marketing Cloud to design and execute lifecycle and retention campaigns, build customer journeys, refine segmentation, and deliver insightful reporting. You’ll have the freedom to audit and elevate the existing CRM approach and champion the impact of CRM across the business through meaningful data and insights.You’ll be joining a passionate and collaborative team where ideas are encouraged, training and development are offered, and yes…there are some great product perks as well!We’re looking for someone with proven Salesforce Marketing Cloud expertise, who brings a strong analytical mindset and a commercial acumen. A background in premium or luxury marketing would be a bonus, it’s by no means essential.If you’re ready to make your mark in a role that blends strategy, execution, and innovation — and want to do it with a brand people genuinely adore, we’d love to talk.Apply NowApply NowCreate Job AlertShare this jobInterested in this job?Save JobPrint this jobSCHEMA MARKUP ( This text will only show on the editor. )Keep in touch.MelbourneSt Kilda Road Towers
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Melbourne VIC 3004SydneyNorthpoint Tower
Level 40, 100 Miller Street
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SCC Talent