Remote Travel Coordinator- Part Time
- Sydney, NSW
- Permanent
- Full-time
- Your duties would include making all necessary arrangements, such as researching and reserving flights, ground transportation, lodging, and other travel-related services.
- You would also be responsible for managing expenses, tracking reimbursements and providing support to travelers while they are on the road.
- Issue airline tickets, vouchers and other travel documents.
- Provide customers with travel advice and information about local attractions.
- Respond to customer inquiries and troubleshoot any travel issues.
- Stay up to date with industry news and developments.
- Ensure customer needs are met in a timely and satisfactory manner.
- Keep current on all forms of payment accepted by the agency.
- Work with external vendors to secure lowest prices and special deals for customers.
- Ensure customer satisfaction through effective communication and follow-up.
- Good communication and customer service skills
- Excellent organizational skills
- Familiarity with booking systems and software
- Knowledge of applicable industry rules, regulations, and requirements
- Attentiveness to customers' desires, questions, and needs
- Ability to handle multiple tasks and maintain attention to detail
- Ability to take initiative and anticipate customer needs as needed