Member support officer

Randstad

  • Brisbane, QLD
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
Member Support Officer - Community PharmacySpring Hill | $65,000 - $75,000 per annumWe are recruiting on behalf of a prominent industry organisation for a Member Support Officer. This is a fantastic opportunity to be an integral part of a busy division, supporting the critical work of community pharmacies.What you'll be doing:
  • Member Support: Assisting financial members through visits, phone calls, and emails, providing access to advice, services, and tools.
  • Business Development: Identifying, assessing, and progressing strategic and commercial opportunities to secure new revenue streams for members.
  • Program Development: Planning and developing activities that support members in delivering professional services and programs.
  • Professional Development: Assisting in creating professional development for pharmacy staff, including webinars, workshops, and articles for trade publications.
  • Stakeholder Engagement: Representing the organisation at industry meetings and events when required and liaising with people at all levels in an informative and positive manner.
  • Administration: Entering and maintaining accurate records of member and stakeholder interactions in the CRM database in a timely manner.
What we're looking for:We're seeking a proactive and self-motivated individual with strong business and customer support skills. While not all are essential, we are looking for someone with the following qualifications and attributes:
  • Management and business experience within the community pharmacy industry.
  • A Certificate IV in Community Pharmacy, AHPRA registration as a pharmacist, or an equivalent qualification.
  • Demonstrated excellence in customer support with a strong customer service background.
  • Exceptional time management, organisational, and administration skills with the ability to prioritise tasks.
  • A current driver's licence and the availability to travel when required.
  • Intermediate level computer skills, including Microsoft Office applications.
For a confidential discussion about this or any other business support opportunities in Queensland feel free to contact me directly martenique.crawford@randstad.com.au with your updated CV. NB. Must be Aust Citizen or P.R.!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsOffice Manager, Administration, Pharmacy, Not for Profit, customer service, Member support, profit for purposeEducationSecondary School/High School

Randstad