
Duty Manager
- Darwin, NT
- Permanent
- Full-time
This highly regarded group operates popular venues known for their warm atmosphere, high service standards, and commitment to creating memorable customer experiences. Their success is built on strong leadership, team collaboration, and a passion for hospitality.About the Role
Reporting to the Venue Manager, the Duty Manager will oversee day-to-day operations and lead by example in all areas of the venue.Key responsibilities:
- Lead, train, and inspire the team
- Maintain high presentation and service standards
- Ensure compliance with Liquor Licensing, Racing, Gaming, OH&S, and other regulations
- Manage rosters, wages, cash handling, and reconciliation
- Handle customer feedback and ensure smooth running of events and promotions
- Proven supervisory or management experience in hospitality
- Strong knowledge of liquor and compliance requirements
- Experience in staff leadership
- Competent in cash handling and financial procedures
- Excellent communication and problem-solving skills
- Supportive management and collaborative team environment
- Opportunities for growth and development
- Varied and engaging role in a respected venue
- Chance to make a real impact on team performance and customer experience
- Work with a group committed to service excellence