Account Manager

Melbourne, VIC
Temporary
Full-time

8 hours ago
Apply easily

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.We’re looking for an Account Manager to join our Essential Assessment (EA) team, our Primary Mathematics and English assessment platform trusted by nearly 3,000 schools across Australia. In this role, you’ll play a key part in driving growth within an existing portfolio of EA subscribers by building strong, long-term relationships with schools. You’ll help them unlock the full value of EA, identify opportunities for expansion and ensure seamless renewals. Working closely with our Customer Success and Sales teams, you’ll support schools to achieve their goals while also contributing valuable insights that shape our products, strategy and future growth.This is a 12 month fixed term contract opportunity, based in Melbourne.What you will do

Proactively identify and close opportunities to expand EA’s footprint within existing schools (e.g. adding English or additional year groups)
Lead upsell conversations and product demonstrations tailored to school needs and goals
Maintain a healthy and accurate pipeline in HubSpot, tracking all upsell deals and monitoring progress
Engage regularly with schools to resolve challenges, highlight the value of EA and secure renewals
Act as a brand ambassador, promoting EA’s impact and ensuring we have a strong presence in the market
Capture and share valuable customer insights and market trends with the wider team, helping inform product development and business decisions

About you

A proven track record of identifying upsell opportunities, growing accounts & achieving quotas
Understanding of the K–12 Australian education landscape and the challenges schools face
Experience leading sales conversations and product demos
Demonstrated success in building long term partnerships with customers, ideally within schools or the education sector
The ability to quickly build trust and become a valued advisor to decision makers
A genuine passion for education and supporting schools to achieve better outcomes
Confidence presenting to a range of audiences, both online and in person (teachers, principals, leadership teams)
Strong skills in using CRM platforms (HubSpot preferred) to manage opportunities and track performance
A collaborative working style, partnering effectively with Customer Success, Sales and other internal teams to deliver the best possible results

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!What we offer

Christmas Shutdown Leave: Enjoy a full company shutdown during the week of Christmas, with 3 extra days of paid leave to bridge any non-public holidays
Volunteer Day: All EPeeps receive one paid day per year to volunteer and give back to their communities
Employee Assistance Program: Access 24/7 confidential support via Sonder for mental health, safety and medical needs - available globally and fully funded by EP
Communication Allowance: Get $50 AUD/month toward your phone and internet costs if you work remotely or in a hybrid setup
Referral Bonus: Recommend great people and earn a $1,800 AUD pre-tax bonus when your referral joins and passes their trial period
EP Support Groups: Mana Wahine, DEI, Environmental Impact and Wellness Committees
The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Education Perfect