Senior Client Growth Manager

Sydney, NSW
Permanent
Full-time

1 month ago

Permanent, full-time position. Flexible working opportunities will be considered
Hybrid and flexible working; WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
Reward and recognition, including competitive remuneration and career progression
Learning and career development programs for all roles and levels
Flexible leave options and up to 26 weeks paid parental leave
Free daily breakfast, office drinks and social events
Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm

Learn more about what Hall & Wilcox can offer you:About the role and teamWe have an exciting opportunity for an experienced Senior Client Growth Manager to join our Business Development, Marketing & Communications team.This role is responsible for driving the firm’s focus on client growth, including managing and creating engagement in a range of client-based programs and initiatives.The Business Development, Marketing & Communications team comprises specialists across all areas of professional services BD and marketing. The team is recognised at the firm for its insight and experience and is valued across the partnership. The team is respectful and supportive, with a focus on having fun while working hard. The team operates nationally and has been working flexibly for 15+ years.You will be responsible for:

leading and managing multiple client programs, including growth clients and prospects;
collaborating with Client Leads, BD & Client Managers to plan objectives, coach stakeholders, and drive client engagement;
developing and implementing tools and processes to support client growth and track performance against targets;
leading and supporting Pulse meetings with clients, including preparation, follow-up, and outcome tracking;
collaborating with Client Leads and BD & Client Managers to identify opportunities, ensure accountability, and measure impact;
designing and delivering internal initiatives, including training programs, knowledge hubs, and engagement campaigns; and
contributing to client development strategies, including value propositions, solution design, and go-to-market planning.

About youYou will ideally have the following skills and experience:

a minimum of 12 years’ experience, including more than six years in senior client and business development roles within corporate law firms.
proven ability to build strong internal and external networks within matrix structures to enhance cross-collaboration.
be skilled in stakeholder management, including navigating difficult conversations and balancing priorities.
strong leadership and people management skills, with the ability to inspire and guide teams effectively.
high emotional intelligence and understanding of diverse working styles, with excellent influencing and negotiation abilities.
demonstrated business acumen, communication skills, and a proactive, flexible approach to driving strategic outcomes.

About usHall & Wilcox is a leading independent Australian law firm. We deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.Hear from our people about what it’s like to work at HW:Some of our recent awards and citations include:

Best Australian Law Firm (

$200m revenue) at the 2025 Client Choice Awards * Ranked 7th in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025

Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018

We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as .We are also renowned for our Smarter Law approach. means we look beyond the status quo to think differently and find solutions. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing.We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about HW visit ourApply nowLet’s connect. Click apply to submit your application.At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, Kim.Chalmers@hallandwilcox.com.au for a confidential discussion.This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.#East

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