
FM Implementation and Governance Manager
- Sydney, NSW
- Permanent
- Full-time
- Manage the implementation project of DHL’s Facility Management system (REM) across Oceania (AU, NZ, FJ, PNG), ensuring full alignment with global FM strategies and standards.
- Coordinate site and country-level onboarding activities including asset register validation, maintenance plan uploads, user configuration, and provider system access.
- Act as the subject matter expert and primary point of contact for the REM system, supporting FM teams and key users across the Oceania region.
- Facilitate and deliver training for local FM teams and FM service providers to ensure consistent understanding and correct system usage.
- Monitor and reporting on data integrity and compliance with global standards and KPIs, ensuring system inputs support reliable maintenance execution.
- Identify and evaluate cost-saving opportunities, developing business cases to support their implementation and strategic value.
- Liaise closely with the global Facility Management team to shape new REM functionalities, contribute to system enhancements, and support continuous improvement efforts.
- Track project milestones, risks, and dependencies to support the successful and timely implementation of the system.
- Provide hands-on guidance to ensure FM governance processes are understood and embedded within local FM teams.
- Support the regional standardization of FM processes, documentation, and reporting through the use of REM system data and functionalities.
- Ensure change management processes are in place to support system adoption across diverse sites and operational models.
- Project Manage the FM system rollout, managing Time, Costs, Risks and Quality deliverables according to the implementation strategy, as well as variations that may arise in scope, schedule or budget.
- Completed university degree or equivalent experience with 5+ years in Facility Management, Corporate Real Estate, or related operational project management roles.
- Desirable Facility Management/Real Estate Certificate
- 5+ years of relevant FM experience
- Proven experience managing FM system implementations, with a multi-site, multi-country or regional scope.
- Strong understanding of Facility Management processes, asset data structures, and maintenance planning.
- Hands-on experience with Real Estate or CMMS tools such Maximo, SAP PM or Planon.
- Project management capabilities (classical or agile). Certification is an advantage (e.g., PMP, Agile/SCRUM, PRINCE2).
- Experience working across culturally diverse teams and within complex organizational structures.
- Excellent English communication skills.
- ability to deliver training and present to varied audiences.
- Structured, analytical, and results-driven with a focus on quality, timelines, and stakeholder alignment.
- Strong initiative, communication skills, and a high level of ownership.
- High level of commitment and ability to work under pressure.
- Proficient with Microsoft Office Products including Microsoft Project.
- Great opportunity to work for the biggest logistics company in the world
- International and virtual environment
- Flexibility and great opportunity to learn
- Tempting Compensation and benefits