Business Operations Analyst

Sydney, NSW
Permanent
Full-time

20 days ago
Apply easily

A dynamic and purpose driven organisation operating in a regulated industry. With a small but agile team, this organisation is focused on driving operational excellence, ensuring strong governance, and delivering measurable impact through strategic insights and continuous improvement.DescriptionReporting to the COO, the Operations Analyst will play a critical role in delivering insights, tools, and reporting to optimise operations and enhance transparency across the organisation's contract portfolio.
This role supports end-to-end visibility over contract performance, payment accuracy, and compliance, and is integral to enabling data informed decision making and proactive risk management.Key responsibilities include:

Analysing operational and contract data to generate insights and track key metrics
Designing and maintaining dashboards, reports, and tools to improve data visibility
Supporting compliance activities including KYC checks and social licence requirements
Conducting risk assessments and assisting in the development of risk controls
Driving process improvement initiatives to streamline workflows and reduce costs
Collaborating across teams to support cross-functional projects and governance standards
Ensuring data integrity and structure in contract and operational systems

Profile Qualifications:

Bachelor's degree in business, data analytics, engineering, management, or related field
Additional certification in operations analysis or process improvement is beneficial

Skills & Experience:

Experience in operations analysis, data analytics, or process optimisation roles
Proficiency with Excel and tools like Power BI; familiarity with CMS or other reporting platforms
Understanding of regulatory compliance, risk management, and operational frameworks
Strong analytical and problem solving skills
Excellent communication skills with the ability to present complex information clearly
Detail oriented with a focus on accuracy and integrity
Proactive and analytical with a continuous improvement mindset
High level of integrity and commitment to compliance
Adaptable and comfortable working across multiple priorities in a small, fast-paced team
Strong stakeholder engagement and teamwork capabilities

Job OfferThis is an excellent opportunity for an experienced analyst to make a meaningful contribution in a key operational role. You will work directly with leadership on high-impact projects and help shape the organisation's operational and compliance capabilities. This role offers variety, visibility, and the chance to make a measurable difference.For a confidential discussion please apply within or contact Corin on 0457676048.

FutureYou