NDIS Support Coordination Team Leader

Tradewind Australia

  • Scoresby, VIC
  • $110,000-120,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Job DescriptionTradewind Australia partners with service providers across the Disability sector to offer quality care to Victorian communities. We are currently working with a small yet dynamic organisation that specialises in supporting people with brain injuries and degenerative neurological conditions. They are seeking a full-time Team Leader to oversee their busy NDIS Support Coordination team.About the RoleThe Team Leader will provide leadership and oversight of the NDIS Support Coordination team ensuring high-quality service delivery, compliance and achievement of organisational goals.Key Responsibilities
  • Oversee the delivery of NDIS Support Coordination services
  • Manage the intake of NDIS referrals and allocate participants to Support Coordinators
  • Supervise staff providing both day-to-day guidance and formal monthly supervision
  • Conduct regular audits to ensure compliance and meet financial targets
  • Assist the General Manager of Operations with NDIS Quality and Safety compliance audits
  • Manage a small caseload where required
Essential Requirements
  • Minimum 3 years' experience as an NDIS Support Coordinator or in a similar leadership role
  • Strong knowledge of NDIS standards and compliance requirements
  • High level of emotional intelligence, empathy and the ability to problem-solve by thinking outside the box
  • Strong leadership skills with a collaborative team-oriented approach
  • Ability to support and guide staff while stepping in to assist when required
  • High level of discretion and empathy in managing sensitive information and situations
  • Strong organisational and prioritisation skills
  • Certificate IV, tertiary qualification or equivalent relevant experience
Desirable
  • Understanding of the impact of brain injury and degenerative neurological conditions
  • Experience in auditing processes
This is a full-time permanent role offering a competitive remuneration package, including salary packaging benefits. The organisation offers genuine career progression opportunities and a supportive management team to help you grow professionally.Tradewind Australia is a specialist recruitment service for the Social, Community, Aged Care and Disability sectors. We work with not-for-profit, private and government organisations to source highly qualified and experienced professionals for a range of roles.Get similar jobs like these by emailBy submitting your details you agree to ourConsultantShare this jobYou know how people say, "come to me with solutions, not problems" ...we're not like that.

Tradewind Australia