Accounts Receivable Officer - Debt Collection
- Perth, WA
- Permanent
- Full-time
- Generate and maintain Debtors' Reports across all business lines
- Monitor overdue accounts and initiate follow-ups
- Liaise with internal AR team and external debt collection agencies
- Communicate recommendations and outcomes to management
- Manage the Debt Collection inbox efficiently
- Process payments via phone and bank statements
- Accurately allocate payments to appropriate accounts
- Assist residents and families with account queries
- Respond to general AR-related inquiries with professionalism and empathy
- Provide backup support to team members when required
- Handle correspondence, filing, and other administrative tasks
- Perform other duties as directed by the Senior Accounts Receivable Officer or Team Lead
- Minimum 3 years' experience in debt collection and accounts receivable
- Proven technical competence and attention to detail
- Strong organisational and time management skills
- Advanced computer skills (Excel, Word, etc.)
- Commitment to ongoing professional development
- Ability to communicate with empathy and discretion
- National Police Clearance Certificate (issued within the last 6 months)
- Proof of current influenza and COVID-19 vaccinations (as per Amana Living policy)
- WA C Class Driver's License (if applicable)
- Successful completion of pre-employment medical questionnaire and reference checks
- Competitive rates
- Salary packaging benefits up to $18,550
- School holidays childcare assistance
- Continued superannuation contribution for employees who are on paid on unpaid parental leave
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
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