
Underwriting Assistant
- Sydney, NSW
- Permanent
- Part-time
- To ensure all appropriate support and measures are taken for bookings to be registered within the required timeframes, and to the required quality standard applying right first time principle
- Act as first point of contact for processing of complex business
- To liaising with operations to resolve queries regarding New Business submissions to ensure these are registered in a timely manner
- To review Name Clearance results to ensure Chubb's reserving rights are maintained
- To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into Underwriting system, compiling market research and completing raters)
- To liaise with brokers and internal departments for credit control, claims and risk information
- Chasing brokers for outstanding binding instructions or subjectivities
- Review of policy documents produced by Operation. Creation of ad hoc documents
- Assisting with the reconciliation of aged finance items
- Ensure underwriting files are complete and fulfil audit requirment and mange transition of policies into the National Underwriting Centre
- To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times
- Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT
- Any other ad hoc duties allocated by the Team Leader
- Competent in Microsoft Office and Outlook. Excellent general computer literacy
- Effective communication and interpersonal skills both in verbal and written forms
- Strong customer service skills and customer centric attitude
- Strong attention to detail and the desire to deliver and improve quality
- Problem resolution and decision making skills
- Ability to work in a team environment as well as on own initiative
- Experience working to deadlines/SLA's
- Pro-active involvement with department objectives & service level
- A collegial and constructive approach to working with and supporting colleagues within a team environment
- Well-developed analytical and organizational skills
- University bachelor's degree or equivalent