
Underwriting Assistant
- Sydney, NSW
- Permanent
- Full-time
This will include, but not limited to, learning our end-to-end underwriting process, understanding how we assess and manage risk and how we build long term relationships with brokers and clients.Your Responsibilities:Underwriting
- Assist Underwriters in acheieving new business, rate and retention targets for assigned book of business to support the achievement of revenue and profit goals via a number of key accountabilities, including:
- Assist with preparation for account reviews with Underwriters/management, demonstrating knowledge of risk, industry, competitive environment and Chubb's products and capabilities
- Assist Underwriters in managing sales pipeline to identify and develop new business prospects
- Assist Underwriters in providing input on underwriting results, profit analysis, market environment, competitor analysis and as required for ad hoc reports and projects.
- Adhere to appropriate underwriting, compliance and file documentation standards and workflows to support the achievement of revenue and profit goals.
Recommend account trade off decisions.Service Delivery & Quality Adherence
- Build good working relationships with local underwriting teams and ensure that local underwriting management are regularly communicated with and kept updated on appropriate issues
- Build good working relationships with third party provider, proactively monitor and support the completion of outsourced processes, ensuring agreed service standards and quality levels are met
- To support the Underwriting community through liaison with and participation at meetings with brokers, internal departments and external advisers
- To provide general assistance to underwriters for broker and/or client visits and other administrative duties as agreed with Operations Team Leader/Supervisor
- To independently handle requests and queries from customers where appropriate and coordinate with appropriate departments and staff to resolve first level customer complaints
- To adhere to robust Quality Framework standards and procedures
- To work within the framework of our ethical and service standards
- Financial and company analysis skills
- Competent in Microsoft Office and Outlook. Excellent general computer literacy
- Effective communication and interpersonal skills both in verbal and written forms
- Demonstrated analytical and problem-solving skills
- Strong customer service skills and customer centric attitude
- Strong attention to detail and the desire to deliver and improve quality
- Demonstrated experience working with data sets
- Problem resolution and decision making skills
- Ability to work in a team environment as well as on own initiative
- Experience working to deadlines/SLA's
- Well-developed analytical and organisational skills