Practice Director - Cloud Platform and Managed Services
- Sydney, NSW
- Permanent
- Full-time
We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.We offer all the benefits you expect:
- Access to 11 thriving and diverse Teammate Resource Groups.
- Freedom to work from another location, even an international destination—for up to 30 consecutive calendar days per year.
- Work life balanced days
- Employee Stock Purchase Plan
- Employee Referral bonus – work with your mates
- Vehicle novated lease
- Health & well-being sessions
- Dedicated career pathways and development planning
- Opportunity to join our President Club Champions
- Develop and execute strategies to drive significant revenue and profit growth across all business units.
- Identify new market opportunities and expand our service offerings to meet evolving client needs.
- Lead the development and implementation of our go-to-market strategies for Cloud Infrastructure, Networking, Security, Modern Workplace, Software Asset Management, and Managed Services.
- Foster a culture of innovation, continuous improvement, and client-centricity within the team.
- Drive sales efforts, working closely with the sales team to identify, qualify, and close new business opportunities.
- Build and maintain strong relationships with key clients, understanding their strategic objectives and aligning our services accordingly.
- Grow an expert pre-sales team which includes solution design, proposal development, and client presentations.
- Represent the company at industry events and conferences, enhancing our market presence and reputation.
- Oversee the successful delivery of complex infrastructure projects, ensuring client satisfaction, project profitability, and adherence to timelines.
- Optimise delivery methodologies and processes to enhance efficiency and quality.
- Manage resource allocation, ensuring the right talent is deployed to the right projects.
- Implement robust governance frameworks for all engagements, mitigating risks and ensuring compliance.
- Lead, mentor, and develop a high-performing team of consultants and leaders, fostering their technical and professional growth.
- Drive recruitment efforts to attract top talent and scale the team in line with business growth.
- Conduct performance reviews, provide constructive feedback, and establish clear career paths for team members.
- Promote a collaborative and supportive team environment.
- Microsoft Cloud Infrastructure Services: Provide strategic direction for our core services including Platform Engineering, DevOps, Cloud Migrations, Identity, and Cloud Security. Stay abreast of the latest Microsoft technologies and trends.
- Microsoft Modern Workplace Practice: Oversee the growth and development of our Modern Workplace offerings.
- Cloud Optimization & Governance (O&G): Drive the expansion of our O&G practice, including Software Asset Management, Cloud FinOps and Cloud Governance Solutions.
- APAC Managed Services: Manage and grow our small but expanding Infrastructure Managed Services business.
- Minimum of 10+ years of experience in IT consulting, with at least 5 years in a senior leadership or director-level role
- Proven experience in managing and growing a professional services team
- Deep understanding and hands-on experience with Microsoft technologies, particularly in cloud infrastructure (Azure), identity, security, and modern workplace solutions.
- Demonstrable track record of achieving practice sales targets, driving revenue growth, and improving profitability.
- Proven experience leading and growing offshore teams, preferably with experience working with teams in India and the Philippines.
- Exceptional client relationship management and negotiation skills.
- Solid understanding of service delivery methodologies and best practices.
- Experience with financial management, budgeting, and forecasting for a business unit.
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces™ list
- 14,000+ engaged teammates
- Best Workplaces in Technology 2024 – Australia
- $1.4M+ total charitable contributions in 2023 by Insight globally