Quality Improvement Specialist

Gerringong, NSW
Permanent
Full-time

1 day ago

This role will service the South Coast area
Full Time Position
Competitive pay, flexibility & great benefits

What do we need you to do?You will be responsible for providing specialist quality management advice to operational teams at the local level in collaboration with the Practice and Quality team. This role is focused on the provision of coaching, advice and support to build capability and capacity within the local operational team, specializing in auditing, accreditation, complaints and incident management. It includes:

Contributing towards the efficiency and effectiveness of the Residential Aged and Health Care team
Collaborating with the wider Residential Aged and Health Care team you will lead and facilitate local implementation of stream wide quality management strategies, initiatives and plans.
Enabling Service Managers to implement effective quality improvement activities including auditing and complaints and incident management.
Providing specialist advice at the local level in clinical governance and quality

What do we need you to bring?

Ideally, we’re looking for previous experience (Minimum of 3 years’ experience) in a quality improvement role within a medium to large organisation.
Demonstrated experience in providing advice into complaints management and clinical investigations.
High level understanding of contemporary approaches to quality management in the health and/or aged care industry.
A demonstrated passion for social change and contributing to an organisation of influence for the most disadvantaged.
Skilled at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required.

What We Offer You:

A rewarding career with a leading human services organisation.
Up to $18,550 NFP salary packaging available.
Access to our U rewards program with exclusive discounts.
Access to Fitness Passport – Live your best life.
A supportive, inclusive, and collaborative work environment
A commitment to offer opportunities to grow your career
Purchase of additional leave

Click here to find out more about our great benefits:About UnitingUniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.Empowered by diversityAt Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.How to applyIf this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.What to expectPlease know that employment with Uniting will require a National Police Check, and Reference Checks.

Uniting

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