Services Sales Specialist

Vertiv

Australia
Permanent
Full-time

2 days ago

Job Category: Services SalesJob Description:RESPONSIBILTIES:

Drive sales activity to exceed business objectives, sales growth, and profitability targets
Develop & implement Service Sales strategies to maximise potential in market segment
Exploit all opportunities for market development within Vertiv's Service portfolio by collaborating and developing Vertiv's service value proposition with Services Sales BDM's and the broader Sales teams
Identify Service Sales opportunities, produce offerings and initiate activity to sell Vertiv Service deliverable and ensure follow ups for such activities
Develop account/territory plans and action plans to achieve targets
Identify, evaluate and acquire new business from clients with existing installed equipment not under a maintenance contract that relates to Vertiv's assets
Maintain ongoing communication with existing customers and provide feedback on customer service issues and opportunities
Assist and participate in customer demonstration or promotional seminars, Data centre assessments, extended warranty etc and deliver on company penetration expectations
Provides written agreements and quotations to clients and prospects for services
Effectively handle service sales related customer issues while maintaining customer confidence
Hunt for Service Contract opportunities to increase contract revenues while maintaining margin objectives
Work with the National Service Sales Manager to drive grow strategies and market expansion
Collaborate with Service Delivery and internal teams to improve customer satisfaction and create a seamless and consistent customer experience
Assess requirements and advise clients on the range of technical service options and provide commercial proposals related to the company's services
Maintain ongoing communication with existing customers and provide feedback on customer service issues.

WHS, Environment & Quality:

Comply with all Work, Health & Safety, Environment and Quality obligations
Actively promote safety in the workplace

QUALIFICATIONS:

Tertiary qualification in Business, Engineering, Electrical, Mechanical or related is not mandatory but favorable
3-5 years experience in service sales
Business development experience
Strong commercial acumen
Sales experience in service sales,
consistently meeting or exceeding targets
Customer first mentality and approach
Ambitious 'hunter' mindset
Strong relationship building skills
Excellent interpersonal and communication skills

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Think Big and Execute
Act With Urgency
Own It
Drive Continuous Improvement
Promote Transparent and Open Communication
Learn and Seek Out Development
Foster a Customer-First Mindset
Lead by Example

About the Team:Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Vertiv

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