IT/Technology Solution Analyst

Sydney, NSW
Permanent
Full-time

7 days ago

ISS IS A PLACE TO BE YOUWe have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better.”Connecting People and Places to Make the World Work Better”.We are looking to recruit an experienced Solution Analyst to join our high performance Technology Solutions team on a Permanent Full Time basis, with the successful candidate to work from our Macquarie Park (Sydney) office.Position OverviewAs a key Technology business partner, the Solution Analyst is responsible for providing identification, design and delivery of technology solutions that enable ISS to optimally meet the needs of their clients and contracted obligations.You will help define, build and manage the technology solutions in an agile environment - being responsible for solutioning, new customers onboarding, on-going system enhancements and working with vendors and global development teams to deliver the end-to-end solution.Guiding and collaborating with internal and external technology specialists, you will identify and resolve design and implementation issues to ensure solutions are “fit-for-purpose”.As a Technology business partner, you are an influential individual who communicates and builds strong relationships across the team, the business, vendor-partners and clients.You are knowledgeable of software development lifecycle, management processes, and tools as well as industry best practices. You stay up to date with new and emerging consumer/industry trends with technology.With a commercial and global mindset, you anticipate opportunities and trends in business technology to recommend change and innovation to enhance product and service delivery.Our Benefits:

Competitive salary on offer
Free onsite parking at our Macquarie Park office and 4 minutes walk from Macquarie Park Metro station
Flexible work arrangements
Join our global organisation and open the door to endless career opportunities. Your journey with ISS is just beginning!
At ISS we prioritise employee and workplace safety. We strive to continually maintain a safe working environment for each of our employees
Join an inclusive workplace that values diversity and promotes equal opportunities for all employees
Access to staff discounts with a variety of companies, including insurance and childcare
We value and support your growth and development. Career development via our internal Learning Management System

Required skills and experience for success:Minimum 5 years experience across the following areas:

Application and Solution Design across a diverse set of technologies including CMMS, CRM, BI, digital/mobile and integration technologies
Systems or business project delivery in a technical, functional or architectural capacity
Experience in technology delivery projects utilising both off-the-shelf technologies and custom-built technologies.
Project management and change management

Strong proficiency across these other areas of focus:

Object oriented programming, relational database design and application architecture and integration patterns.
Experience with Asset Management or Field Service Management technologies and the designing and developing of solutions for non-functional requirements (e.g. performance tuning, load-testing and security)
Software development tools and processes such as Jira, CI/CD and DevOps.
Tertiary IT or business qualifications
A strong commercial appreciation for applications and their role in business solution delivery

Additional desirable criteria would include:

Strong experience with Microsoft desktop suite, Microsoft Project
Project Management or Agile certification (such as PM, Prince2 or Scrum)
Technology qualification (e.g. TOGAF)
Industrial services/outsourcing industry experience
SDLC management, directly or through vendor partners
Experience in Business Intelligence or Analytics delivery
Pre-sale or consulting solution engineering experience

To apply for this role please click on the 'apply' link and complete the online application.ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**Advertised: 28 Aug 2025 AUS Eastern Standard Time
Applications close:

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