Account Manager

Sydney, NSW
Permanent
Full-time

13 days ago

Description :Let’s be unstoppable together!At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.Learn more at .So, why Circana?We’re progressive, inclusive and people focused. We seek to create a down-to-earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us, and we offer a number of fantastic benefits including;

Flexible and hybrid working
Up to 5 weeks annual leave and holiday buy back scheme
16 weeks paid parental leave
Birthday leave
Summer half days
Circana “Me” Days (4 per year!)
Cultural swap days

What will you be doing?You'll manage a group of quick service restaurant (QSR) clients, where you will use data-driven insights to help them grow their business, sharpen strategy, and gain market share.Responsibilities

Partner with clients to define key business challenges and deliver tailored, data-driven solutions that fuel growth
Solve complex briefs by integrating multiple data sources, including consumer panel data, to uncover actionable recommendations
Present insights that go beyond the numbers, using compelling narratives to highlight strategic opportunities
Build deep knowledge of each client’s business and identify opportunities to introduce new products or services
Lead contract negotiations and drive revenue growth
Develop and execute plans to expand business within existing accounts
Ensure high levels of client satisfaction through consistent delivery and proactive relationship management

Requirements

3-5 years’ experience in client services, insights, account management, or sales within market research, manufacturing, or retail — QSR/foodservice experience is a plus
Proven expertise in consumer panel research, with the ability to analyse quantitative data and extract meaningful insights
Strong storytelling skills, with the ability to translate data into compelling narratives that drive strategic decisions
Confident presenter, capable of delivering engaging and value-driven presentations to clients
Excellent communication skills, both verbal and written, with the ability to simplify complex ideas
Commercially savvy, with a track record of managing accounts, driving revenue, and building long-term client relationships
Skilled relationship builder, and comfortable engaging stakeholders at all levels
Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

Circana BehavioursAs well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions
Seek Clarity: Embracing complexity to create clarity and inspire action
Own the Outcome: Being accountable for decisions and taking ownership of our choices
Centre on the Client: Relentlessly adding value for our customers
Be a Challenger: Never complacent, always striving for continuous improvement
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact?If you're passionate about data, thrive in a collaborative environment, and want to be part of a company that values your growth—we’d love to hear from you!Apply now and let’s build something great together.Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our ). Your current employer will not be contacted without your permission.

Circana

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