Service Administrator

• Career progression from day one
• Fun, collaborative and down to earth culture

• Coordinate and schedule service appointments for technicians and clients.
• Maintain accurate records of service requests, updates, and resolutions.
• Provide timely communication to clients regarding service timelines and progress.
• Assist with invoicing and processing payments for completed services.
• Monitor and manage inventory levels for service-related materials and tools.
• Prepare reports on service activities and performance metrics for management.
• Handle incoming enquiries and provide administrative support to the service team.
• Be on call one week a month to address urgent service needs.

• Previous experience in administrative roles, preferably in the industrial/manufacturing industry.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy in record-keeping.
• Proficiency in using office software, including word processing and spreadsheets.
• Effective communication skills, both written and verbal.
• A proactive and adaptable approach to problem-solving.
• The ability to work independently and manage competing priorities.

• Permanent, full-time position with a supportive work environment.
• Five days on-site with one week a month on call 24/7.
• Opportunities to develop skills within the industrial/manufacturing industry.
• Convenient location in Port Melbourne, close to public transport.

Michael Page