Business Analyst, ASEAN Sales Strategy Operations and Enablement (SSOE), GSO - APJ Sales Operations
Amazon
- Sydney, NSW
- Permanent
- Full-time
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.Key job responsibilities
Business Partner:
- Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
- Partner closely with the Sales Ops team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc)
Mechanism support and enhancement:
- Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
- Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
- Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
- Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.
Reporting and insights:
- Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
- Design and implement scalable solutions to generate actionable business insights from large complex datasets.
- Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
- Derive recommendations from analysis that have impact on multiple teams and provide significant business value
- Resolve sales operational issues end to end in a timely manner.We are open to hiring candidates to work out of one of the following locations:Sydney, AUSBASIC QUALIFICATIONS- 7+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience with sales CRM tools such as Salesforce or similar software
- Deep expertise in Salesforce, SQL, Python and manipulating large data sets.
- Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
- Strong and effective written and oral communication to convey findings, with a track record of presenting to senior managementPREFERRED QUALIFICATIONS- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
- Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
- Experience working with Salesforce, Anaplan
- Able to operate in a lean, fast-paced organization-turning ideas into concrete action plans
- Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharingAcknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.