Key Account Manager

Sydney, NSW Tempe, NSW
Permanent
Full-time

13 days ago

Key Account Manager"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationSydney (Tempe)Employment typeFull Time PermanentDepartmentSales & CommercialDeadline2025-09-05Mobility supportDomesticYou already applied for this job.Candidate profile (title) What you need to knowCandidate profile (text) - Default language Working at IKEA has its benefits and rewards:

5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

Position type: Permanent, full-time (Hybrid)
Internal job title: IKEA Business Key Account Leader
Work location: Customer Service Centre (RCMP), Tempe NSW
Working hours: 9:00am - 5:00pm Monday to Friday, (occasional after-hours to attend events)
Pre-employment checks: the final candidate will be required to complete a pre-employment, which includes a National Police Check and Working with Children Check (WWCC).
Mobility: a valid driver's license is required for customer visits, trade shows and other events.

Key responsibilities (title) Who you areKey responsibilities (text) As Key Account Manager you are or have:

Proven experience in key account management or senior business development, ideally in B2B environments.
A track record of managing large-scale client relationships and delivering tailored solutions that drive mutual success.
Strong commercial acumen and the ability to navigate negotiations, influence stakeholders, and close high-impact deals.
Excellent communication and presentation skills, with the ability to engage confidently at all levels of the business.
A collaborative spirit and the ability to work cross-functionally with internal teams to deliver outstanding results.
Motivated by increasing customer value and thinking customer first, ensuring every solution is aligned and exceeds their vision.

Team vision ( title) About this work areaTeam vision (text) As a Key Account Manager, you'll be the driving force behind some of our most significant business relationships. Your responsibilities will include, but are not limited to:

Lead the acquisition and growth of key business clients by targeting corporate sectors with office solution needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate.
Manage high-value client portfolios, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.
Respond to major project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.
Negotiate commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.
Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth.

Let's connect Our team within IKEALet´s connect At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.Local section (title) We need people like youLocal section (text) At IKEA, work is so much more than a job. Come join us!Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

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