Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.--O’Brien are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based in our Cranbourne AutoGlass Service Centre.This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre Manager is a key leadership position within our AutoGlass team.Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success.Key responsibilities include:Bring your genuine passion for delivering quality customer service in leading the team to successAbility to manage and maintain stakeholder relationships including customers and insurers, local suppliersLead and support your team by setting and meeting key performance indicators within agreed budgetsSupport the development of all team members by identifying and providing learning opportunitiesManagement of the schedules of work to be performed on a daily / weekly basisCommitment to learning, growing and developing your teamAbout you:A People Manager or aspiring People Manager ready to take the step to the next levelEnjoy working in a fast-paced & dynamic environmentCustomer focused and strong stakeholder management skillsLead by example and support your teamComputer literate and ability to analyse branch data for reportingStrong people management, team leadership and influencing skillsExcellent written and verbal communication skillsPassion and dedication for business growthWork to budgets and towards key performance indicatorsBackground or interest in Automotive (highly regarded)The Perks:Work with a supportive senior management teamEmployee discounts with O’Brien services and our corporate partnersOngoing incentive and recognition programsOngoing learning and development opportunitiesLaptop, phone and company vehicle or allowance.Incentive scheme based on performanceUniform ProvidedCommunity service/volunteering leave and giving back opportunitiesMust have full Australian working rights--If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and .Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
