Assistant Vice President, Engagement Manager - ANZ

Sydney, NSW
Permanent
Full-time

1 month ago

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .Inviting applications for the role of Assistant Vice President, Engagement Manager - ANZIn this role, the incumbent should be dynamic and results-oriented professional to align with ANZ teams as part of our regional client focus strategy. This role involves supporting new opportunities and key client relationships (including CXO-level stakeholders), ensuring successful delivery of engagements, and collaborating with cross-functional global teams. The incumbent should have a strong business engagement mindset, a basic understanding of technology products and services, and a proactive attitude to drive outcomes.ResponsibilitiesSupport and pursue new leads and commercial opportunities in line with the regional strategy.Develop tailored pitches, proposals, and value propositions for prospective clients in line with the account strategySupport end-to-end engagement lifecycle including qualification, proposal creation, client engagement etc.Collaborate with marketing and pre-sales teams on regional strategies.Engage the relevant internal Genpact teams and service lines team to develop solutionsAct as a key point of contact for senior stakeholders, including client CXOs.Build long-term relationships, ensure satisfaction, and uncover expansion opportunities.Understand client business needs and translate them into actionable solutions aligned to Genpact strategyWork closely with delivery teams to ensure client commitments are met.Track and manage project milestones, resource allocations, and client communications.Proactively address risks and issues in delivery and escalate as needed.Partner with Service Lines, SMEs, Delivery, Pricing, Legal and other cross functional teams across geographies.Provide regional insights to help shape solution development. Represent the region in forums as needed and drive alignment on key initiatives.Maintain a working knowledge of Data, Tech and Ai offerings relevant to regional requirements.Stay updated on regional market dynamics and competitor strategies.Qualifications we seek in you!Minimum QualificationsBachelor’s degree in business, Technology, Engineering, or related field.Experience in client management, consulting, or delivery roles in a technology or services firm.Experience in managing executive relationships and closing medium-to-large sized deals. Preferred in FMCG/Retail/Hitech industries.Strong understanding of the sales cycle, solution selling, commercial models and account growth.Hands-on experience with proposal creation and leading proposal presentations, with strong storytelling.Excellent communication, negotiation, and interpersonal skills. Experience in working with cross-cultural and remote teams.Ability to work independently and manage multiple priorities simultaneously.Preferred QualificationsMBA or a master’s degree in business or Strategy.Exposure to digital transformation and technology platforms /innovation.Prior experience in a consulting firm or digital services provider.Familiarity with CRM tools and project management tools. Awareness of emerging technologies and digital business models.Entrepreneurial mindset with a passion for growth and innovation.Strategic thinker with a hands-on approach to execution.High emotional intelligence, resilience and cultural accommodation.Why join Genpact?Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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