Case Manager - Seniors Communities

Anglicare

  • Australia
  • Permanent
  • Full-time
  • 1 month ago
About Us:Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!As a Seniors Living – Case Manager, you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven team where we don’t just talk about values – we live them.Your opportunityFull time Position based at Castle HillBased at Castle Hill, this role offers a rewarding opportunity to guide prospective and current residents through every step of their aged care journey. You’ll assess care needs, coordinate services, and ensure clients receive the best possible support tailored to their individual goals and government funding entitlements.With care and capability, you will:Provide person-centred case management using a consumer-directed approachConduct assessments and create initial care plans and budgets in collaboration with clientsSupport a seamless transition from enquiry through to care deliveryMonitor service delivery and proactively advocate for clients as their needs changeMaintain accurate documentation in Anglicare systems and ensure complianceFoster relationships with internal and external stakeholders to enhance growth and service reachRepresent Anglicare at events or presentations that promote our services and point of differenceWhat you’ll bringYou are a compassionate, detail-oriented case manager with experience in aged care and a passion for empowering older Australians. You’re confident navigating funding structures and skilled in building relationships with both clients and care teams.You will also need:Diploma of Service Coordination, Community Services, or equivalent qualificationExperience conducting assessments in home settings and delivering exceptional customer servicePrevious sales experience or the ability to articulate service value to prospective clientsStrong technology skills and confidence using CRMs and digital toolsA current driver’s licenceA commitment to Anglicare’s values of integrity, justice, compassion, and excellenceWhy Anglicare Sydney?We provide meaningful opportunities and choice – for the individuals and communities we support, and for the dedicated people who make it happen.At Anglicare Sydney, you’ll join a team that values people and purpose. You’ll be supported to develop your career, strengthen your professional confidence, and contribute to a team that’s passionate about making a real difference.You’ll also enjoy:Salary packaging to increase your take-home payOngoing training, development and professional supervisionOpportunities to work across growing service areas within Seniors LivingFlexible work arrangements to suit your schedule and prioritiesAccess to the Employee Assistance Program and retail discountsFitness Passport for discounted access to 800+ gymsAre you ready for a career that means more?To apply for this role, please click ‘Apply’. All applicants will receive a response.Anglicare Sydney is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds.Application Close Date: August 29, 2025

Anglicare

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