Account Manager

Australia
Permanent
Full-time

28 days ago

Role DescriptionAs an Account Manager for Dash, you will take ownership of a high-potential territory in Australia, focused on acquiring strategic, high-value customers. You'll play a crucial role in driving revenue growth, cultivating executive-level relationships, and helping organisations unlock the power of Dropbox AI solutions.This role offers the opportunity to work cross-functionally with our global teams, gain exposure to senior leadership, and influence how customers reimagine digital collaboration and content intelligence. You'll be at the forefront of shaping Dropbox's impact in the Australian market.Responsibilities

Develop and execute a territory-specific strategy to drive new business and pipeline generation.
Build trusted relationships with executive stakeholders and multiple lines of business within target accounts.
Understand and articulate customer pain points and how Dropbox AI and Dash address those challenges.
Collaborate with local channel partners to co-sell and uncover growth opportunities.
Partner closely with marketing, product, and customer success teams to ensure seamless customer experiences.
Lead comprehensive account planning, from early engagement to deal closure and post-sale handoff.
Attend industry events, trade shows, and customer meetings to build brand visibility and momentum in-market.
Accurately forecast, manage, and report on sales activity, pipeline, and revenue targets using CRM tools.

Requirements

8+ years of experience in B2B software sales, including managing and closing complex, strategic deals
Proven ability to build and manage senior-level customer relationships
Demonstrated success in pipeline generation, opportunity qualification, and negotiation
A results-driven mindset with strong business acumen and the ability to work autonomously
Skilled at navigating ambiguity and driving alignment across internal and external stakeholders
Experience collaborating with channel partners and cross-functional teams
Excellent verbal and written communication skills, with the ability to influence global teams
Willingness to travel within Australia for customer and partner meetings and events
Proficiency in using CRM platforms such as Salesforce to manage and track deals and performance
Comfortable working in a Virtual First environment with occasional in-person engagements

Preferred Qualifications

Experience working in or selling to AI-driven, SaaS, or start-up environments
Familiarity with technology ecosystems such as Symantec, AWS, GCP, and Salesforce
Track record of closing deals in collaboration with partner networks or reseller channels
Knowledge of the enterprise or mid-market tech landscape

Company DescriptionDropbox isn't just a workplace-it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox-and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human-for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries-and yourself- Dropbox is ready for you.Team DescriptionThe Dropbox Sales and Channel Team brings the power of enlightened work to organizations worldwide. We develop relationships that transform how companies collaborate and stories that shape how they see Dropbox. We don't just sell products-we create partnerships that help companies leverage Dropbox Business to ignite new ways of working. From crafting sales strategies to analyzing business performance, we work with senior leaders to develop insights, identify opportunities, and do the planning and execution necessary to drive growth. If you're excited about creating partnerships inside the organization and out, join the Sales team. Areas of work include Sales Enablement, Sales Analytics, Customer Success, Account Management, Business Development, Channel Partnerships, Enterprise Sales, and Sales Operations.BenefitsDropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

Competitive medical, dental and vision coverage*
Retirement savings through a defined contribution pension or savings plan**
Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
Income Protection Plans: Life and disability insurance*
Business Travel Protection: Travel medical and accident insurance*
Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more
Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
Mental health and wellness benefits

Additional benefits details are available upon request.*Where group plans are not available, allowances may be provided**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policyDropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

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