Practice and Quality Lead
- Rockhampton, QLD
- $101,000 per year
- Contract
- Full-time
- Build and maintain close liaison with stakeholders such as participants and service providers to sustain effective and collaborative working relationships.
- Work with staff to gain and maintain a sound understanding of young people’s needs based on understanding trauma, grief and loss, attachment, and child development.
- Work collaboratively to contribute to the improvement of interventions in response to young people’s needs ensuring practice stems from a therapeutic framework of practice.
- Assist with the development of a strong and positive team environment to ensure excellent communication between team members.
- Advise and guide program staff to gain and maintain a sound understanding of the scope and outcomes anticipated for each service agreement.
- Diploma qualifications in Social Services/Child Protection or equivalent.
- Knowledge of and experience with Quality Assurance systems including Human Service Quality Framework.
- Experience in advising, coaching, and mentoring staff on practice and compliance issues.
- A passion and genuine desire to make a difference in the lives of Central Queenslanders.
- Proven ability to build and maintain relationships with a variety of stakeholders.
- The ability to identify and embed solutions.
- Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
- Effective time management and organisational skills.
- A strong communicator, able to quickly build rapport and influence across a diverse range of people.
- Full COVID-19 Vaccination
- Ability to obtain a Blue Card (working with children check positive notice or exemption)
- Ability to obtain a Yellow Card (disability services positive notice or exemption notice)
- We offer attractive salary sacrifice to all part-time and full-time employees.
- We offer the opportunity to work within an organisation committed to social change.
- Full time employees have the opportunity to accrue/utilise TOIL in line with office hours to increase flexibility.
- We have a supportive and pragmatic management team.
- Professional development and study are encouraged and supported.
- We offer a professional work environment filled with passionate, diverse and driven people.
- We provide access to health and wellness programs for all staff.