Customer Service Representative - Live Chat (FULLY REMOTE)
MultiTech Systems
Canberra, ACT
Permanent
Full-time
28 days ago
Job DescriptionAs a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.QualificationsPrevious customer service experienceStrong attention to detailsConscientious, team playerHonesty integrity, quality craftsmanship and a good attitudeClear background check and drug screenBenefitsMedical, Prescription, Dental, VisionDisability & Term Life InsuranceMatching 401k benefitsOn-going training & development, & growth opportunitiesPaid HolidaysPaid Time Off (PTO)We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k matchResponsibilitiesWith no salary cap, your effort determines your paycheck!Call customers from prior day for quality checkCall maintenance customers and schedule visitsCall on customer list to offer promotionsFollow up on reviews positive and negativeGeneral inbound customer service