
Senior Business Analyst
- Sydney, NSW
- Permanent
- Full-time
- Lead requirements gathering, analysis, and documentation
- Map and optimise workflows for field operations and compliance processes
- Work closely with diverse stakeholders - from field staff to executives
- Analyse pain points and design practical, people-focused solutions
- Facilitate workshops, interviews, and working groups to capture business needs
- Translate technical concepts into clear business requirements and user stories
- Support testing, change, and implementation activities
- Operate in a fast-changing, unstructured environment and connect the dots independently
- 5+ years' experience as a Business Analyst
- Proven experience engaging with a wide range of stakeholders, from blue-collar field teams to C-suite executives
- Full end-to-end BA skills: requirements gathering, process mapping, gap analysis, and UAT support
- Self-starter who thrives in ambiguous or fast-changing environments
- Bonus: experience with compliance management systems