Market Research - Observational Studies & Face-Face Interviewing

EY

  • Sydney, NSW
  • Permanent
  • Full-time
  • 5 days ago
At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Market Research - Observational Studies & Face-Face Interviewing​The opportunityAs our Market Researcher you'll be at the forefront of our data collection process. The program measures the quality and consistency of service providers with an observational mindset from a set list of criteria delivered from the client, as well as face to face interactions with the public with a short form survey. Interactions will be undertaken while in transit on our client's services around the Sydney Metropolitan Area.Your role will be to engage with our client's services using a questionnaire and methodology to provide a snapshot of the experience for members of the public, as well as provide observational feedback for a set of criteria detailed by the client.The collected data will be utilized to develop reports for client-centric strategic planning.This market research project runs throughout September. Shifts can start as early as 6am or end as late as 8pm with the average lengths are typically between 7 to 8 hours.Applicants deemed potentially suitable will be invited to complete an online interview. For successful Applicants, you will be contacted for paid training to be held at our Sydney office. Attendance is mandatory to be considered for the role. Those who perform well and have good availability may be offered work on other casual/ongoing projects.Your key responsibilities
You will need to be comfortable working on the public transport network and confident in approaching people.
  • Ability to understand and follow correct procedures with minimal errors.
  • A strong interest in the data collection process and adherence to data integrity.
  • Excellent communication skills with respondents, stakeholders, and greater EY Studio+ team
Ideally, you'll also have the skills and attributes below but don't worry if you don't tick all the boxes. We're interested in your aptitude, attitude and willingness to learn.
  • Adaptability to work in dynamic environments and across various field research programs.
  • Punctuality, respectfulness, and professional presentation
  • Experience in market research will be highly regarded but not essential.
What we offer you:At EY, we'll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
  • Career development: At EY, your career is yours to shape! We'll develop you with future-focused skills and equip you with world-class experiences
  • Above-award hourly rates: per NUW and AMSRO agreement.
  • Paid travel time: as per AMSRO agreement.
  • Paid training: under ISO 20252.
  • Opportunity to work with a leading global professional firm known for its positive company culture!
Acknowledgement of CountryEY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation atDiversity, equity, and inclusiv​eness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.​Are you ready to shape your future with confidence? Apply today.#LI-HybridEY | Building a better working worldOur preferred applicant will be required to undertake employment screening by EY or our external third-party provider.© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

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