Exams Operations Officer

Wollongong, NSW
$81,953-92,681 per year
Permanent
Full-time

14 days ago

Job Category: Administration ServicesJob Description:

Fixed Term, full-time appointment 12 months (from 22 September 2025 to 23 September 2026)
Level 5: $81,953 - $92,681 plus 17% superannuation

About the RoleThe University of Wollongong (UOW) is seeking a Level 5 Exams Operations Officer to join our dynamic Exams Team. As an Exams Operations Officer, you will play a pivotal role in coordinating and supporting final exam activities across UOW's Australian campuses. Reporting to the Exams Operations Manager, you'll ensure exams are delivered on time, within policy, and with a strong focus on student experience and operational excellence.What You'll Do

Coordinate in-person and online final exams across multiple venues.
Liaise with faculties, students, and stakeholders to resolve complex exam issues.
Assist with implementing reasonable adjustments for students with approved Access Plans, including scheduling and logistics.
Maintain and improve exam procedures and documentation.
Support exam systems and contribute to process improvements.
Occasionally supervise casual staff during peak periods.

What We're Looking ForWe're seeking someone with:

Strong organisational and communication skills.
Experience managing rosters and coordinating large-scale events.
Proven ability to work within policy frameworks and improve processes.
A collaborative mindset and commitment to exceptional service.
Empathy and professionalism when working with students, and the ability to liaise effectively with internal teams to support inclusive exam delivery.

Why Join Us?At UOW, we offer:

A supportive and inclusive team environment.
Comprehensive onboarding and training.
Opportunities for professional development and study sponsorship.
Flexible work arrangements, including up to two days WFH per week.
Generous 17% superannuation and salary packaging options.
Career progression opportunities within the university.

Ready to Apply?If you're passionate about student success and thrive in a fast-paced, detail-oriented environment, we'd love to hear from you!Applications close: Sunday 7 September 2025 11:59pmFor further information on this opportunity contact Katie Bell, Senior Manager Examinations | 02 4239 2042The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.About Us:The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception.Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion. We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.

University of Wollongong

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