
Network Data Admin
- Sydney, NSW
- Permanent
- Full-time
- 5 to 10 years of experience in understanding and working knowledge on LAN, Wireless LAN, WAN & SDWAN.
- Strong knowledge and hands-on Routing, Switching & Wireless LAN network.
- Extensive experience on configuring & troubleshooting Routers, Switches & wireless controllers.
- Strong Knowledge on Cisco Routers, Switches, WLC, Access Points.
- Worked on LAN, WAN, Wireless incidents, diagnosis and troubleshooting till resolution.
- Provide second level and third level network support on incidents and contribute to provide RCA.
- Ensure the design, provisioning, upgrading, capacity planning and performance testing of network
- Produce network diagram, technical documentation, test plans, reports and records regarding infrastructure solutions
- Maintain and ensure current SLA & KPIs requirements for support.
- Worked in a Datacenter & Branch environment with focus on routing and switching.
- Strong communication skills.
- CCNP or higher certification.
- Knowledge of Cisco Firewalls.
- Knowledge of Network Monitoring tools like SolarWinds.
- Experience of working with global clients and worked in at least one Managed services project.
- Clear understanding of Incident Management, Problem Management, Change Management & Service request along with Ticketing Tool like Service Now. Should be able to create new tickets, modify/update tickets, and assign tickets to various queues.
- Able to work on Change requests of the existing WAN, LAN & Wireless LAN.
- Ability to do proper documentation of assets, configuration details through Asset Management and Documentation Management.
- Splunk log management and knowledge of Splunk search queries, Wireshark Network troubleshooting tools.
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