Patient Liaison Officer (Administrative Officer Level 6) - Floating Role
- Sydney, NSW Camperdown, NSW
- Temporary
- Full-time
Position Classification: Administrative Officer Level 6
Remuneration: $1,539.73 - $1,576.12 per week + Annual Leave Loading + Superannuation
Location: SLHD District Wide Services
Requisition ID: REQ599460In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!About the RoleSydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.The Patient Liaison Officer (PLO) is pivotal to the Local Health District's strategy to raise additional revenue from patients electing to use their Private Health Insurance. The position is responsible for developing effective relationships with key stakeholders and providing customer focused information in relation to their financial options.The position provides patients and staff with support in regards to patient election choices, maximise patient fee revenue, and ensures admitted patient financial records are complete and compliant with the National Healthcare Agreement, NSW Health and LHD policies and procedures.For more information, please view the .Ideal Candidate
- Relevant experience in a revenue, finance or similar position in a hospital setting, with demonstrated ability to meet revenue targets.
- Excellent communication and customer service experience including a high level advocacy and negotiation skills, with the ability to deal sensitively and professionally with patients, their families, other staff and stakeholders involved in the financial case management process.
- Ability to work a 7 day rotating shift across the hours of operation, including public holidays.
- Allocated Day Off each month, paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.