
Community Laws Officer
- Knox City, VIC
- $80,378-93,518 per year
- Permanent
- Full-time
Work type: Permanent Full-time
Location: Knox Civic Centre
Categories: Community LawsAbout the roleAre you interested in a permanent full-time opportunity as a Community Laws Officer, an exciting role that offers you something different every single day? Our Community Laws team are an innovative group of professionals that strive to set new standards in community safety and amenity. This rewarding role is on the front line of services offered by Council to the local community with a broad spectrum of responsibilities.As a Community Laws Officer, you will:
- Undertake Animal Management and Local Law enforcement.
- Provide advice, guidance and assistance to educate and foster a greater understanding in the community of the need to prevent, control and monitor issues associated with Community Laws.
- Encourage and maintain compliance through enforcement, mediation and when required, prosecution of breaches against Acts, Regulations, Local Laws and parking legislation.
- Promote responsible pet ownership within the municipality of Knox City Council
- Compose letters, reports, witness statements, briefs of evidence and issue infringements.
- Maintain accurate and detail oriented records in our Customer Response System.
- Highly developed customer service skills and ability to deal with customers at all levels.
- Focused on resolving conflicts through mediation that supports all parties.
- Ability to prioritise tasks to ensure timely completion of investigations and service requests are met.
- Ability to adapt to a dynamic work environment, demonstrating self-motivation.
- Experience in an investigative role, specifically including the collection of evidence, taking statements, conducting interviews, and preparing briefs of evidence for presentation to external bodies (desired).
- Confident in dealing with animals, in particular cats and dogs whilst applying safe handling techniques.
- Demonstrated ability to interpret and apply legislation.
- Competent in the use of technology systems and applications.
- Strong written and verbal communication skills, with the ability to build strong working relationships across all levels of the organisation and with external stakeholders.
- A commitment to participate in overtime and after-hours duties as rostered or directed to meet operational needs.
- Accrued or rostered days off available for full-time roles, depending on operational requirements
- Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave
- Salary sacrifice option for Council-owned childcare fees
- Opportunities to take on temporary roles or work in different teams to build skills and support career growth
- Support towards further study
- 50% off Knox Leisureworks memberships
- Employee Assistance Program (EAP) for support in managing personal and work-related challenges.
Applications close: 21 Sep 2025 AUS Eastern Standard Time
- Location:Knox Civic Centre
- Location:21 Sep 2025
- Location: Knox Civic Centre
- Close Date: 21 Sep 2025