Field Operations Manager - Australia
- Victoria
- Permanent
- Full-time
- Execute our customer support business plan and strategies to make our parts and service operations distinctive to the customer and profitable for the business. Oversee the successful implementation and execution of these plans through the branch operations.
- Assist field teams in guiding and building succession plans for each store and key roles.
- Review financials for your stores and do Monthly reviews with your team, helping identify focus areas.
- Develop plans for the improved performance of each department
- Track and follow up on branch visit report cards, ensuring proper call cycles are followed.
- Understand 5S and Lean principles and support them as we roll them out to new stores.
- Ensure dealer audit criteria are met at the stores.
- Collaborate with division and regional CSA managers to support the stores consistently.
- Proven knowledge of heavy machinery dealer practices.
- Excellent communication and negotiation skills.
- Experience in business development.
- Proven leadership skills.
- Previous experience as an operations Manager is considered an asset.
- Requires a Full Driver's Licence.
- Candidates must be able to obtain or possess a valid passport and be able to travel internationally.
- A competitive remuneration.
- Company vehicle & tools of trade.
- Ongoing training and professional development opportunities.
- Positive and supportive work environment.
- Employee discounts on service and Brandt products.