Client Data Analyst

Sydney, NSW
Permanent
Full-time

1 month ago

Sydney Based
Permanent Role
Hybrid Ways of Working

We're REAWith bold and ambitious goals, is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.Where the PropTrack team fits inREA is evolving how it leverages data and technology to deliver benefits for customers. After the acquisition of Hometrack Australia in May-18 (recently re-branded into PropTrack). Since this time the business has continued to grow, underpinned by an expanding set of services and capabilities we bring to our customers.PropTrack’s commercial team is the face of the PropTrack business with its customers, this role sits within the Client Analytics function within the commercial team. The Client analytics team has become an important, unique and in demand offering of PropTrack in market, as a result we are now looking for an experienced data & analytics professional who can interface with our customers to help consult and solve analytical problems.What the role is all about

Liaising and working collaboratively with PropTrack’s customers to help solve analytical business problems.
Working with customers on tasks from a wide breadth of analytical domains including modelling, data mining/analysis, reporting and data visualisation.
Presenting complex analytical outputs and results to all levels of an organisation.
Working with commercial leads and account managers to support client requests and working across a wide range of teams within REA to service these requests.
Bringing domain expertise to help in the design and build of new products and solutions to support PropTrack’s property analytics products, platforms and custom solutions in line with the growth strategy
Building a deep understanding of PropTrack’s products and enabling clients to optimise and make the best use of PropTrack’s current data analytics products and platforms (eg AVM, HTV, HPB).
Building deep relationship with key stakeholders within the Financial Services clients (Senior Management to analyst levels)

Who we’re looking for

Commercial orientation –commercially savvy, able to bring the best outcomes for the benefit of PropTrack business and clients alike
Creative and analytical thinker - an ability to work through complex problems collaboratively, and to find practical and viable solutions to meet client needs and wants
Client Focus - a mind-set that is always client first, and a proven track record in managing customer experience initiatives

Domain Knowledge - A deep understanding of several or all of the following: data analytics, the property market, property data, property valuations, home lending and retail banking.

Technical knowledge Understanding of common analytical techniques such as sampling and experience of working in a data-rich environment with data mining techniques and predictive analytics, with use of tools such as SQL, R, Python. Knowledge in common data visualisation tools such as tableau is also high desirable.
Relationship Influencer – the ability to build strong relationships with peers within in organisations, to solve problems and perspective of clients for mutually beneficial outcomes

The REA experienceThe physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.Some of our include:

A hybrid and flexible approach to working

Flexible leave options including, birthday leave and purchase additional leave

Flexible parental leave offering for primary and secondary carers

Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity

Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and InclusionWe are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more eﬀective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.Join our Talent NeighbourhoodKeen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right?#LI-HYBRID

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