Fulfilment Operations Co-worker

Sydney, NSW Tempe, NSW
Permanent
Part-time

9 days ago

Fulfilment Operations Co-worker"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationSydney (Tempe)Employment typePart Time PermanentDepartmentLogistics & Supply ChainDeadline2025-09-07You already applied for this job.Candidate profile (title) Our team within IKEACandidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.Key responsibilities (title) What you need to knowKey responsibilities (text) Working at IKEA has its benefits and rewards:

$27.35 base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

These roles are Permanent, Part-time, 40-60hrs/fortnight
Applications close Sunday 7 September 2025
This role requires availability to work a range of hours from 6:00am - 9:30pm weekdays and weekends, and 3 out of every 4 weekends (both Saturday and Sunday). 1 full weekend in 4 will be rostered off.

Team vision ( title) About this work areaTeam vision (text) As a Fulfilment Operations Co-worker your responsibilities will include:

Safely and efficiently storing goods, replenishing sales locations, picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs.
Using IKEA systems to efficiently manage customer workflow.
Supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers.
Actively contributing to the highest possible stock availability by ensuring accurate replenishment, goods storage, picking, checking, hand out, & return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information.
Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers.
Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations.
Supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment.

Let's connect Who you areLet´s connect As a Fulfilment Operations Co-worker you are or have:

Strong interest in supply chain and efficient & safe fulfilment operations.
A 'Togetherness' mindset where you'll work closely with your team and other departments to secure the best possible outcome for the customers.
Collaborative, as well as a high level of autonomy so you can work effectively independently.
An energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks.
Strong customer focus and a friendly, service-based approach ensuring we keep the customer in mind no matter what we do.
Ability to prioritise tasks and communicate well in a fast-paced environment.
Ability to learn and use internal IT systems to manage workflow.
A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to replenish warehouse locations and fulfil customer orders.

Local section (title) We need people like youLocal section (text) At IKEA, work is so much more than a job. Come join us!Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

IKEA

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