
Accounts Payable Officer
- Canberra, ACT
- $46.00-48.00 per hour
- Contract
- Full-time
- Participate in day-to-day operational functions including: account processing, invoicing, monitoring and review, quality assurance, customer service, reconciliations, validations and corrections and records management to ensure the department’s financial and governance responsibilities and obligations are achieved.
- Manage needs of customers to meet and exceed expectations, identify and resolve issues.
- Build rapport and maintain internal and external relationships, respond to enquiries, provide assistance and factual advice in a timely manner.
- Participate as a constructive team member to deliver, quality of service and professional practices and standards.
- helping customers understand legislation, policy, procedures, payments and services administered by the agency
- undertaking or participating in assessments and quality assurance activities to ensure payments are accurately delivered to customers
- Minimum 2 years Accounts Payable experience
- Knowledge of PGPA Act
- Positive Attitude
- Proven written and verbal communication skills
- has exceptional customer service skills, empathy and a willingness to help
- Excellent problem-solving skills
- Ability to manage competing priorities and deliver to meet performance targets