
Online Sales Manager - Coles and Woolworths
- Mentone, VIC
- Permanent
- Full-time
- Respect for Resources
- Spirit of Innovation
- Passion for People
- Flexible working arrangements and a variety of engaging Health and Wellbeing programs
- Diverse Leadership Development Programs and Professional Development Support
- Employee Reward and Recognition Program
- Bonus incentives and discounted Health Insurance
- Sensory Club Program – Enjoy and taste our new product launches and access to our Culinary cooking sessions
- Novated Car Leasing Agreements
- Income Protection Insurance
- Opportunity to purchase additional annual leave
- Own the development and execution of the Coles or Woolworths Online strategy roadmap and contribute to the online strategy within relevant category Joint Business Plans (JBP).
- Lead execution of Coles CFC (Customer Fulfilment Centre) or Woolies@Work platform in collaboration with National Account Managers (NAMs).
- Align eCommerce strategy with customer, category, and brand plans.
- Develop and own the online activation calendar in conjunction with Coles 360 or Woolworths Activation Manager and NAMs.
- Forecast and manage online sales performance and explore opportunities to grow online sales revenue and customer penetration.
- Build strong relationships with Coles or Woolworths Online stakeholders across all relevant platforms.
- Lead online discussion and strategy in both internal and external forums.
- Manage digital shelf presence, availability, and promotional execution.
- Manage and report on Citrus budget and ROI for each category, ensuring compliance with customer operational requirements.
- Lead the online investment strategy and execution to deliver effective search and engagement with Simplot products.
- Bachelor’s degree in Business, Marketing, Communications or a related field.
- Experience in eCommerce, digital marketing, or online retail, ideally within FMCG, retail, supplier, or agency environments.
- Prior experience working with or within Coles or Woolworths, with a strong understanding of how these retailers operate.
- Understanding of digital platforms, content formats, and tools (e.g. CitrusAd, Coles 360, Cartology).
- Ability to manage budgets, prioritise tasks, and handle multiple projects simultaneously.
- Proven stakeholder management and relationship-building skills.
- Strategic thinker with a proactive, self-driven approach and strong presentation skills.
- Comfortable working cross-functionally and integrating digital strategy into broader business plans.
- Knowledge of customer fulfilment centres and online ranging strategies.
- Passion for digital shelf excellence and delivering best-in-class online experiences.