
Business & Operational Support Analyst
- Perth, WA Cardiff, WA
- Contract
- Full-time
- Provide technical support for a variety of applications, ranging from third-party systems to in-house developed solutions.
- Lead the design and development of software solutions using C# .Net, SQL, MS Access, and MS Excel.
- Respond to high volumes of support requests, ensuring timely and effective resolution.
- Identify and implement opportunities to reduce costs, improve efficiency, and enhance customer service.
- Plan and manage tasks independently to meet deadlines.
- Share knowledge and collaborate with team members to build a broad skill base across the department.
- Strong proficiency in Microsoft Access, Microsoft Excel, and/or SQL Server.
- Understanding of C# .Net, Python, Databricks, Power BI
- Excellent analytical and problem-solving skills.
- Ability to work under pressure and manage multiple priorities.
- Strong communication and teamwork skills.