Assistant Service Manager

Ashmore, QLD
Permanent
Full-time

23 days ago

Opportunity to join an ASX listed company with a strong family culture
Exclusive access to staff benefits including discounts on vehicles, parts & servicing
Supportive environment to ensure your success

Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.We are now on the lookout for an Assistant Service Manager to join our team at Kia Ashmore.What the role entails:

Providing the best possible service to customers while maintaining an efficient and profitable operation
Building and maintaining positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control
Setting and obtaining service sales and profit objectives
Organising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
Assist the Sales Manager to ensure that all CRM scores are at benchmark or better
Ensure the service process is being closely monitored and controlled
On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally

What we are looking for:

Someone who is passionate about the Automotive industry
Proven leadership experience from a dealership service environment
A high-level knowledge of service department processes, policies and procedures
Excellent customer service with well developed communication skills both verbal and written
Experience in Service Department KPIs with great time management skills
Experience with Pentana Solutions (Reynolds & Reynolds) preferred
Current Manual Drivers Licence

Benefits:

Embrace development and mentoring from your team, fostering personal and professional growth!
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
Exclusive discounts on vehicles, parts and servicing
Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
Lifestyle discounts, including Gym memberships and retail discounts
Paid parental leave to support you and your family

Peter Warren Automotive Holdings

Apply Now