Workshop Supervisor

RDO Equipment

  • Yatala, QLD
  • Permanent
  • Full-time
  • 1 month ago
About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers. With a strong presence across Australia, including SA, QLD, NSW, and VIC, we operate multiple branches and offices to serve our communities.Our job is more than supplying equipment. We are a trusted business partner, and we build customers for life. We play hard and fair in everything we do and are driven by a sense of achievement. Our dealer network is unmatched and our commitment to our customers unfaltering. To deliver this commitment, we seek like-minded people and work hard to support our staff to realise their full potential.About the Role:Our Yatala branch is looking for our next Workshop Supervisor!This key role is the integral link between our customers and Technicians. You will assist the Service Manager in ensuring the smooth and efficient running of the Service Department.Key Responsibilities:
  • Maintain accurate and on-time reports and records relative to the Service Department
  • Allocate work to Technicians and Apprentices ensuring they have the sufficient skill level to perform the work
  • Liaise with customers to ensure the repairs are performed within their budget, requirements and within the required time frame
  • Assist in the appraisal of repair work coming into the service department
  • Review all repair work orders for the accuracy & completeness concerning parts, materials and labour, & approve the release of equipment for delivery to the customer
  • Maintain technical and product knowledge on all equipment sold within the dealerships are of responsibility
You will have the following:
  • Trade qualification (mechanical) preferred
  • Experience in a similar role
  • Strong organisational skills
  • Strong interpersonal and communication skills
  • Highly developed analytical and problem-solving skills
  • Understanding of service operations
  • Strong computer skills
Your application:We strongly encourage all candidates to learn more about RDO Equipment at our website; www.rdoequipment.com.au. To apply, click on the Apply link.Prospective candidates are advised that interviews will commence immediately.If the role requires specific qualifications or licenses, we'll ask for proof later in the process. Having your documents ready early can help things move along smoothly.

RDO Equipment