
Travel & Accommodation Coordinator
- Sydney, NSW
- Permanent
- Full-time
- Manage travel and accommodation for staff and contractors to the region.
- Maintain the relevant booking systems and technology platforms and seek process changes to streamline the reservations process.
- Monitor and analyze booking data and reports, identifying trends, patterns, and opportunities for improvement.
- Actively assist the reservations team by responding to individual and group quote requests, generating quotes, working with travel partners, following up with clients and chasing invoices.
- Handle escalations for travel-related inquiries and issues, resolving conflicts, and providing exceptional customer service to clients.
- Proven experience in travel management, reservations, or a similar role
- Very strong relationship skills; ability to manage different types of stakeholders and personalities
- Highly computer literate and motivated to adopt new and emerging technologies
- Strong communication and interpersonal skills, with a customer centric approach
- Problem solving skills; being able to find solutions to alleviate pain points for clients
- Ability to adapt to changing priorities and work in a fast-paced environment
- Strong attention to detail