Field Technician/ Hardware Technician/Customer Engineer
Experis
- Canberra, ACT
- Permanent
- Full-time
Contract Role
Rate - $35/hour - $40/hour + Super
Potential to go Perm based on performanceAbout our client:Our client is a global technology company leading how the world connects, interacts and transacts with business.
The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.Ideal candidate:You will have experience with POS, Self-check outs or someone with a strong IT hardware background who is based in Canberra. You are someone who enjoys field serviceKey responsibilities:
- Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipment
- Parts Management and organisation
- Continuous training online and face-to-face
- Work Autonomously in the field and office
- Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
- Strong hardware skills and an understanding of what field service entails is a must.
- Previous experience with POS/ Self checkouts- installation / repair / maintenance would be ideal
- Hands on hardware and repair experience is a must
- Good experience with troubleshooting is a must
- Prior experience with touch screens, printers, cash drawer, eftpos devices is good but not essential
- Good mechanical aptitude and excellent customer service skills
- Able to work autonomously, professionally and be an excellent communicator
- Strong Customer service skills
- Own vehicle and current driver's license
- The flexibility to rotate working hours with other team members if required is critical
- Due to customer on site requirements, full vaccination against Covid 19 is essential to be considered for this role.
Divisional Manager
Let's ConnectManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.Aboriginal and Torres Strait Islander people are encouraged to apply.By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856